HIPAA Compliant · SOC 2 Type II Certified

PHI handling is the product requirement, not a feature.

Revenue cycle management demands rigorous healthcare security. RecoupOps is engineered from the database layer up to protect patient data and maintain absolute HIPAA integrity.

Business Associate Agreement (BAA)

We sign a mutual HIPAA BAA with every customer before any data transfer or remittance ingestion occurs. No upcharges or enterprise gating.

Zero Model Training on PHI

Patient PHI is never used to train, fine-tune, or improve underlying AI foundation models. Zero-retention enterprise API endpoints only.

SOC 2 Type II Certified

Annual third-party SOC 2 Type II audits evaluating Security, Confidentiality, and Availability controls across all software infrastructure.

100% US Data Residency

All customer remittance data, clinical notes, and generated appeal records reside in dedicated, isolated US-based cloud virtual private clouds (VPCs).

AES-256 & TLS 1.3 Encryption

All data encrypted with AES-256 at rest and TLS 1.3 in transit with dedicated KMS customer-managed encryption key support.

Granular Role-Based Access (RBAC)

Least-privilege permission controls, mandatory multi-factor authentication (MFA), and SAML 2.0 / Okta single sign-on integration.

RecoupOps HIPAA and PHI Zero-Knowledge Security Architecture
AI Governance & PHI Isolation

How RecoupOps Governs Generative AI in Healthcare Claims

Provider concerns regarding AI center on four documented pillars: PHI privacy, hallucinated clinical data, staff training burdens, and whether models comprehend obscure payer policies (Experian Health 2025). RecoupOps isolates all model execution behind private enterprise VPC gateways with signed BAAs and zero persistent data retention.

De-Identification Pipeline
Direct identifiers (SSN, MRN) are tokenized before clinical prompts are structured.
Human-in-the-Loop Safeguard
Nothing submits to an insurance company without explicit human biller authorization.
Zero Long-Term Contracts · Instant 835 Ingest

See what your denials are actually worth.

Send us one month of 835 remittances under a signed BAA. We'll show you exactly how many dollars are recoverable — before you pay anything.

HIPAA BAA on Every Plan Live in Under 48 Hours 14-Day Full Production Sandbox